How Usain Bolt and Mo Farah can help your cleaning company?

Olymic rings, IOC
Manage your cleaning business like Olympic athletes manage their career after failure at the Olympic games

 

You may or may not be a fan of the Olympic Games, either way, I am guessing you will have heard of (most) of the people on this list. Further to that you will probably be able to name something significant about them in relation to the Games and their chosen sport:

Usain Bolt, Kelly Holmes, Mo Farah, Bradley Wiggins and Nick Skelton

I can presume you came up with something along the line of Olympic winners or serial winners? And of course you’d be right, in their specific event they are among the greatest (and in some cases maybe “The” greatest).

I am also guessing you’re expecting this blog to now go down the very familiar route of chose to be like them in business blah blah blah…

Well, yes, but maybe not in the way you are thinking.

You see, regardless of how good the aforementioned individuals are (or certainly were) they all have something in common that you may not be aware of. They all failed at the Olympic Games! Yes, you read that right, there were failures. Look at the results below:

Usain Bolt –                       5th heat of quarter final 2004 Athens

Kelly Homes –                   1996 4th in 800m, 11th in 1500m

2000 –                                3rd in 800m, 7th in 1500m

Mo Farah –                       Didn’t make final in 2008 5000m

Bradley Wiggins –            2000, Bronze in team pursuit and a 4th Madison

Nick Skelton –                  1980 Bronze (Team medal)

1988, not placed

1992, not placed

1996, 11th

2000, broke back shortly before Sydney Games

2004, 13th

2008, 5th

2012, Gold – (Team medal)

2016, Gold Individual.

Ok, I’ll admit, I may being harsh in the word failure. However, the point I’m trying to make is everyone forgets about these results because success takes over. I mean, who knew Usain Bolt was in Athens as a 17 years old?

What they all did afterwards is what relates to you and your company. They went away and worked hard, developed, focused on their failings and came back winners, winners that are now household names.

So, the next time you lose a contract, don’t think about it as the end of the road, if anything it is just the beginning. Go away, work harder and focus on why you failed. Then, come back stronger!

You’d be surprised at the number of clients that return to cleaning companies once they realise the grass isn’t always greener. You have to be ready for this and wow them when they do return, make their experience this time round so good that they forget about why they ever left you and your first performance. That said, you shouldn’t just sit and wait for them to return, keep in touch with them in a non-intrusive way, keep the relationship alive and if anything make it stronger (this is the bit between the Olympic Games – the hard work no one sees).

So, learn from your failures and make your company into a formidable athlete that is fast, agile and able to win gold after failing to at the first attempt.