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Tag: attention to detail

Olymic rings, IOC
Customer / Management / Responsive

How Usain Bolt and Mo Farah can help your cleaning company?

  You may or may not be a fan of the Olympic Games, either way, I am guessing you will have heard of (most) of the people on this list. …

Gatlin Bolt
Customer / Management

Facilities Management: how to tell the Bolts from the Gatlins

      The weekend saw the end of the greatest sprinter of all time, Usain Bolt. The party was somewhat spoilt by him finishing 3rd behind the young American …

Customer / Management / Responsive

How to get the best out of contract mobilisation

  You’ve just won a major new contract – awesome! The office is buzzing. All the hard work building a relationship with the prospect, hours spent at a laptop filling …

Customer / Innovation / Sales / Technology

Hulk smashing shampoo and why we need to make life easy for customers

My girlfriend called me through to the bathroom last night while she was in the shower. Never one to refuse an invitation, I promptly made my way to the bathroom …

Satisfaction, Eden Mill, gin, tasting, details, customer, pride, care
Customer / Responsive

Lessons in customer satisfaction from a bottle of gin

  Yesterday I took my partner to the Eden Mill distillery for a gin tour (and tasting) for her birthday.   I suspect you’ll have noticed, but gin is on …

Recent Posts

  • Welcome to Narnia!
  • How Usain Bolt and Mo Farah can help your cleaning company?
  • Where to invest in your business to get the greatest return?
  • I don’t have time for that – the plight of a commercial cleaning managing director
  • You’re in charge: match the right technology to the needs of your business

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